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We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 30 day risk free money back guarantee on product price starting from the date your order is delivered. Any initial and/or return shipping and handling fees are non-refundable.
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.
In order to return an order, you must contact us first. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
If you order on November 1st or after and the order is a holiday gift, the Refund Policy is extended to 14 days after December 25th.
If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via email at support@bottleninja.com
This document was last updated on August 6, 2023.
