Shipping Policy

Delivery Times

Estimated delivery dates can be viewed in the cart (must set location), on the checkout page, and in order confirmation emails.

All products are Made in U.S.A and ship from our Kansas location.

We do not offer expedited shipping at this time.

Shipping and Handling Fees

Shipping and handling fees can be viewed in the cart (must specify delivery address) and in checkout.

The shipping address must be a physical address (not a PO box).

Damaged or Stolen Shipments

Once we deliver your order to the carrier, we are not responsible for damage to your order or replacing your order if stolen once delivered. Please contact the carrier to file an appropriate claim.

Gifts

No logo is on the shipping box; instead, the orders are shipped in a plain brown shipping box to avoid giving away the surprise.

A packing slip may be included inside the shipping box; however, the packing slip only includes a list of items in the shipping box without any prices.

Contacting us

If you would like to contact us concerning any matter relating to this Shipping Policy, you may do so via email at support@bottleninja.com

This document was last updated on August 6, 2023.